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Service Collaboration
    Description
    Business Value
    Business Process Flow
    Template Modules and   Components
  Channel Collaboration
  Procurement Collaboration
 

End2End Visibility


Fortress Suite    
  Manage the  
  risk for your
application
 
A total solution for enterprise IT system security control, monitoring and auditing. The Fortress system centralizes the management of networking devices, monitors and controls operation processes of operators, protects enterprise IT system security and avoids human errors.
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Service Collaboration

 

Business Value:

 

React Quickly to Customer Demand
Problem ticketing and service order process autom
ation
Service parts fulfillment across service network
 
 
Reduced Operational Costs
Manage service resource more efficiently
Increased service delivering productivity
 
Reduced Inventory Across Service Network
Supports both the "pullˇ± and ˇ°pushˇ± pattern of spare
parts supply chain model
Optimizes service parts supply network.
 
Speed up import&export process
Import&export process tracking and management
Import&export data maintenance
 
Increase Customer Satisfaction
Real time shipment status for customer
Increasing the rate of on-time delivery by perform
ance management
 
Fast Implementation and Deployment
Configured by Business Users
Add new operation process&function quickly
 
Incremental Business Process Optimization
Business process evaluation, adaptation and
re-deployment
 
Leverage Existing Software Investments
All functionality is accessible via standard Web
Browsers
 

 

ˇˇContent  
Brief
Business Value
Flow chart
Function
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