Great kind of architecture and application is only part of the solution, our goal is to deliver on the promise of AGK Technologies solutions. Every business that depends on technology needs expert technical support. Without it, downtime,data loss, unstable function, even sluggish systems can have a serious impact on your critical business.Our customer support group is dedicated to maximizing client success by resolving technical issues in a timely manner, no matter when or where they occur. Our highly trained and experienced support engineers are available to assist you in your successful development and deployment, and in the ongoing support of your application and solution.

AGK technologies's experienced support specialists provide exemplary support to a variety of customers both in the North America and overseas. We use state-of-the-art tools and techniques to support you 24 hours a day, 7 days a week, and 365 days a year. Our customer support group takes a partnership approach to project implementation and problem solving.S. These highly-skilled support specialists are well-versed not only in our own technologies, but also in a broad spectrum of third-party platforms and applications.

AGK Technologies offers customers three support programs, Regular/Silver/Gold/, allowing customers to select the suitable service level that will best maximize the ROI of their solution. Each program provides a set of feature entitlements and different levels for response times and support personnel availability as outlined in the chart below.